Support

How can we help?

Documentation

Install guides, a first-flight walkthrough, and feature guides for every page of the E3X.

Open the docs

Email

Questions, licensing help, or a bug to report? Write to us — we read everything.

support@emrelia.com

Frequently asked questions

Is there a G3X Touch-style plugin for X-Plane?

Yes, the Emrelia E3X is a G3X Touch™-style touchscreen EFIS for X-Plane 12. A companion plugin inside X-Plane starts the E3X with your flight and feeds it live aircraft data. The displays open as X-Plane pop-out windows or on the 3D panel of an equipped aircraft. It is an independent product, not a Garmin product, and it is in late development. See the E3X for X-Plane or join the waitlist.

Which simulators does the E3X support?

X-Plane 12 today (12.1 or later for the in-sim displays). The displays open as pop-out windows you can place on any monitor or touchscreen. They can also render directly inside the 3D cockpit of the generated E3X-equipped Cessna 172 (an optional install component).

What operating systems does it run on?

Windows and Linux. macOS is not yet supported.

Does it work with hardware bezels?

RealSimGear bezels connect over USB serial, and their knobs and keys map to the same behaviors as the on-screen controls. A ready-made map ships for the RealSimGear G500. RealSimGear G3X Touch bezel support is experimental and untested. Touch and mouse input work with or without hardware.

Is this a Garmin product?

No. The Emrelia E3X is an independent product of Emrelia LLC. It is not affiliated with, endorsed by, or sponsored by Garmin Ltd. G3X Touch™ is a trademark of Garmin Ltd. The E3X is for flight simulation only — never for real-world navigation.

How complete is coverage outside the United States?

Terrain, synthetic vision, weather (METAR/TAF and winds aloft), and airports work worldwide. Charts, airspace, obstacles, approach plates, and procedures are US data today (FAA sources). European airspace and VFR charts are planned. We have integrated them but not yet published them, so outside the US you fly with terrain, airports, and weather over the topo basemap. See the coverage table for the honest breakdown.

Can I use my Navigraph subscription?

Planned: signing in with your own Navigraph account will unlock worldwide airways and terminal procedures in-app. Emrelia never redistributes Navigraph data. Your subscription authenticates directly.

What is the refund policy?

Our merchant of record, the company that processes orders for us, handles your order, which carries a 30-day refund window. If the E3X does not work out with your setup, write to support@emrelia.com and we’ll make it right. Details are in the refund policy.

How many computers can I activate?

A license activates on up to 2 machines at once. Moving to a new computer is easy: deactivate the old machine from your account page and activate the new one. We limit frequent cycling to keep licenses honest, but the occasional new PC is exactly what deactivation is for.

Does it work offline?

Yes for flying: charts and navigation data live locally in the data pack. On X-Plane, terrain and synthetic vision come from your simulator’s own installed scenery, so they need no connection either. Live weather and data-pack downloads need an internet connection, and license activation uses the internet once per machine. After that, the E3X checks its activation offline and refreshes it about once a week whenever you are online.

When does it ship?

The E3X is in late development. Join the waitlist and you’ll get one email the day it releases.

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The E3X is in late development. Join the waitlist for the release announcement.

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