Refund Policy

Last updated October 2026

If the E3X doesn't work out with your setup, we'd rather refund you than have you stuck with it.

30 days, no questions — anyone, anywhere

Request a refund within 30 days of purchase and we'll issue it, no interrogation. This applies to every customer wherever you live, and it meets or beats any statutory right you may have as a consumer — including the EU and UK right to withdraw from a digital purchase. Write to support@emrelia.com from your purchase email, or reply to your order receipt, and include your order number.

How it's processed

Orders are processed by Lemon Squeezy as merchant of record; refunds are issued to your original payment method by them, typically within 5–10 business days.

What happens to the license

A refunded license key is disabled and is no longer valid. Please uninstall the E3X at your convenience.

After 30 days

Write to us anyway — if a bug on our side is blocking you, we'll make it right.